ProConnect UC-One Desktop – Making Desk Phone Calls and Pulling Calls

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1.

Making Calls from the Desk Phone

To make a call from your desk phone using the application, select the calls icon, enter the number you wish to call and press the Other Device icon.

An incoming call will ring your office phone. Once you answer it, the outbound call will be initiated automatically.

Click image for large view

2.

Pulling Calls

The Call Pull feature allows you to pull a call that is active on your desk phone or mobile to your desktop client. To pull a call, follow these steps:

  1. While on an active call on your other device, select Calls from the top menu.
  2. Then, select Pull Call. The call will appear in your desktop app and will end on your desk phone or mobile.
  3. Click image for large view

You can also pull calls from your desktop app to your desk phone or mobile device by picking up the handset and dialing *11.