Business Integrator – Dialing Settings

Michael HarroldBusiness Integrator Guides

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Dialing Settings

Dialing settings is where you can turn dialing on or off for the different types of applications that the software supports. To access your dialing settings, select Configuration and a new window will appear. Then, under General, select Dialing.

Check the appropriate boxes to turn the required dialing methods on or off. The different methods of dialing include:

 

  • Clipboard dialing – Copy a telephone number to the clipboard for Business Integrator to dial it automatically.
  • Focus dialing – Dynamically recognize any telephone numbers in the textbox where the cursor is located and allow the number to be dialed.
  • Application dialing – Business Integrator dynamically adds new dial buttons to applications that you have trained it for.
  • ScreenRead dialing – Enables any valid telephone number, detected through image analysis, to be dialed.

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Dialing helpers – Additional dialing options can be configured by selecting Dialing helpers. Here you can enable the following options:

 

  • Browser extension – Select the web browser that you would like to install the extension in from the dropdown menu.
  • TAPI driver (dial only) – Provides a Windows TAPI driver to allow third-party applications to dial through Business Integrator.
  • CallTo protocol handler – Refer to the manual of your TAPI-enabled application to configure dialing.
  • TAPI request handler – Refer to the manual of your TAPI-enabled application to configure dialing.

    For more information, please see the user documentation: https://gointegrator.com/help?language=uk&version=4.2&item=2502

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