ProConnect allows you to place and receive business calls over the cellular network using your business phone number. This guide provides you options for how to place a call using your ProConnect mobile application.
Place a Voice Call
To place a voice call using your ProConnect mobile application, follow these steps:
- Tap the Directory and search for the person you want to call. Or, find the contact in your Favorites tab.
- Tap their name and then select the Call icon.
If you would like to dial a number from the Dialpad, select the Dialpad window from the main menu.
You can also initiate a call from a chat message. From the chat window, tap the Call icon. Depending on your settings, the app may ask you how to place the outbound call.