Administrators Portal – Odin – Post Training Refresher

Rick OrtizAdmin Portal

Home | Help Topics | Administrators | Admin Portal MENU 1. Accessing the Admin Portal 2. Set Up and Configure Your Business Operating Schedules 3. Create Your Office Hours Schedule 4. Modify Your Office Hours 5. Set Up and Configure Your Holiday Hours 6. Reset a User’s Portal Password or Voicemail Passcode 7. Set Up and Configure Your Auto Attendant … Read More

Administrators Portal – Odin – Enhanced E911 Service

Sarry SanAdmin Portal

Home | Help Topics | Administrators | Admin Portal MENU 1. Enhanced E911 Service 2. Access Emergency Call Notification 3. Access Emergency Call Notification for Enterprise Administrators 1. Enhanced E911 Service The enhanced emergency (E911) service provides an emergency service designed for organizations with a hybrid or nomadic workforce. It offers dynamic location support and a network that routes emergency … Read More

Administrators Portal – Odin – Meet-Me Conferencing

Sarry SanAdmin Portal

Home | Help Topics | Administrators | Admin Portal MENU 1. Meet-Me Conferencing 2. Feature Details 3. Configuring Meet-Me Conferencing 1. Meet-Me Conferencing The Meet-Me Conferencing feature allows multiple callers to join in a single call, which enables audio meetings among diversely located invitees at any time. Once the feature is installed, it can be used at any time without … Read More

Administrators Portal – Odin – Hunt Groups

Sarry SanAdmin Portal

Home | Help Topics | Administrators | Admin Portal MENU Introduction 1. Modifying a Hunt Group 2. Agents 3. Profile 4. Settings 5. Settings – General 6. Settings – No Answer 7. Settings – Not Reachable Introduction A hunt group is used to ring a specific group of users in a predetermined pattern within or across locations when a call … Read More