Webex for Desktop – MAC – Getting Started

Michael HarroldWebex Desktop App - MAC

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Introduction

Webex is an all-in-one business communication app that includes a rich feature set, including placing and receiving audio and video calls with colleagues. This article provides instructions for how to download, install, sign in, and sign out of your Webex desktop application.


1.

Download and Install

You can download Webex for desktop here:

https://www.webex.com/downloads.html

When the .msi file has downloaded to your computer, double-click it and follow the installation wizard instructions. After initial installation, you will be prompted to read and accept the User Agreement.


2.

Signing In

Once you have accepted the Webex User Agreement, the login screen will appear.

  1. Enter your work email address associated with your ProConnect account and select Next.
    1. If this is your first time logging in, you will be asked to activate your email address. In the field provided, enter your email address and then proceed to click Next.
    2. An email validation screen will appear asking for you to Check Your Email to confirm receipt and activate your account.
    3. Once the email has been received, open it and click on the Verify My Email Address.
    4. An Emailed Verified screen will appear once verification is complete. Once it is validated the remaining items will appear on the screen.
  2. You will be redirected to the Consolidated login page if your email address has been activated and linked to your ProConnect account.
    Enter your ProConnect Username. Your Username is your ten digit phone number followed by @voicecci.net E.g 9135551212@voicecci.net
  3. Enter your Proconnect user password, then click Sign In.

Please Note: If you have forgotten your password, contact your company administrator to have it Reset.

  1. You will now be able to sign into your Webex account.

    Please Note: You will need to enter your password each time you log into Webex for security purposes. Please make sure you document your Webex password for future reference.

  1. Once you are logged in, you will be able to see your Webex Dashboard. From here, you can Create a Space, initiate chats, make phone calls, access your calendar, join meetings, and more.


3.

Signing Out

To Sign Out of Webex, click on your Profile Icon.

Then select Sign Out.

You will now be logged out of Webex and can sign back in at any time.