Admin Portal – Loki – Music on Hold

Michael HarroldAdmin Portal

Home | dialing MENU How do I change the default Music on Hold? How Do I Change the Default Music on Hold? You can assign and configure the music your callers hear when they are placed on hold. You can use the default system music or customized Music On-Hold. To change the default music on hold at group level: Log … Read More

Admin Portal – Loki – Auto Attendants

Michael HarroldAdmin Portal

Home | dialing MENU Introduction 1. Configuring Auto Attendant Settings 2. Record Custom Greeting (Prior to Install) 3. Editing Dialing Menu Options Introduction The Auto Attendant is used to route calls to various destinations, employees within your company, specific groups of employees, voicemail, or other outside numbers – without the assistance of an operator or receptionist. They also provide callers … Read More

Business Integrator – CRM Integrations

Michael HarroldBusiness Integrator Guides

Home | dialing Installation and Dialing Guides To install Business Integrator: Business Integrator works with the following applications. Click to download the installation guide and, if applicable, the dialing guide. Application Name & Version Installation guide Dialing Guide Act! 2007-2009 Installation Guide Dialing Guide Act! 2010+ Installation Guide Dialing Guide ConnectWise Installation Guide Dialing Guide eGroupware Installation Guide Dialing Guide … Read More