ProConnect UC-One iPhone – Transfer and Conference Calls

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | Uncategorized | Help Topics | Business Apps | UC-One iPhone MENU Introduction 1. Blind Transfer 2. Attended Transfer 3. Three-Way Conference Call Introduction This guide provides details on the following call options for transferring calls and initiating three-way conference calls using your ProConnect mobile application. 1. Blind Transfer If you are on an active call, you can perform … Read More

ProConnect UC-One iPhone – Call Pull and Call on Hold

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | Uncategorized | Help Topics | Business Apps | UC-One iPhone MENU 1. Call Pull 2. Call on Hold 1. Call Pull The Call Pull feature allows you to continue a conversation that has already been initiated on your desktop ProConnect application to your mobile application. To pull a call, open the main menu and tap Pull Call. The … Read More

ProConnect UC-One iPhone – My Room

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | Uncategorized | Help Topics | Business Apps | UC-One iPhone MENU Introduction 1. Host a My Room Session 2. Join a Colleague’s My Room Session Introduction My Room is a collaboration tool used to perform group chat, initiate a conference call or video call using a conference bridge, or to perform desktop sharing with multiple people. This guide … Read More

ProConnect UC-One iPhone – Contact Group, Group Chat and Announcement

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | Uncategorized | Help Topics | Business Apps | UC-One iPhone MENU Introduction 1. Contact Group 2. Group Chat 3. Group Announcement Introduction This guide provides the steps for creating a contact group and initiating group chats and announcements. 1. Contact Group ProConnect mobile allows you to create Contact Groups. These might represent groups of users you frequently contact. … Read More

ProConnect UC-One iPhone – Voice Call

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | Uncategorized | Help Topics | Business Apps | UC-One iPhone Introduction ProConnect allows you to place and receive business calls over the cellular network using your business phone number. This guide provides you options for how to place a call using your ProConnect mobile application. Place a Voice Call To place a voice call using your ProConnect mobile … Read More

ProConnect UC-One iPhone – Chat Messages

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | Uncategorized | Help Topics | Business Apps | UC-One iPhone Introduction ProConnect helps you stay in touch with colleagues using chat, for quick interactions when it’s not convenient to talk. This guide will take you through the steps for sending and receiving chat messages with your ProConnect mobile application. Send and Receive Chat Messages To initiate a chat … Read More