1.
Transferring Calls
If you are on an active call, you can perform a semi-attended or an attended transfer to another contact within the Company Directory or any other number you dial via the Keypad.
- While you're on a phone call, select More.
- Select Transfer.
- Enter the number or the name of the person to whom you want to transfer the phone call.
- Choose whether you want to make it an Audio or Video call. Your original phone call is put on hold.
- You can let the other person know why you're transferring the call to them by announcing the call upon answering and then hitting the Complete Transfer button.
- You can complete a semi-attended transfer by hitting the Complete Transfer button as soon as it starts ringing.
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