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Activate the notifications BOT in Webex

Thomas McClatchieFebruary 21, 2024ProConnect Texting with Webex App

Home | Business Apps | ProConnect Texting with Webex App | Activate the notifications BOT in Webex

What you need to know:

This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex.

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  • 1. Activate the notifications BOT in Webex
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1.

Activate the notifications BOT in Webex.

    1. Open Webex and sign in.

Your admin should have added the sidebar Texting app to your account.

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    1. Tap the Texting app in the sidebar or find it under …More if you have multiple apps. If prompted, sign in using your ProConnect credentials.

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    1. Once your personal number appears, add the notification bot to receive inbound message alerts.
    2. In the Messaging sidebar, go to the Direct tab.

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    1. Tap the Plus icon in the upper right corner.

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    1. Select Send a message.

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    1. Enter new_text@webex.bot(not .com) as the recipient..

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    1. If Webex doesn’t recognize it, press Enter.

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    1. Create your message and press Enter to install the bot.

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    1. This installs the notification bot into your environment.

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    1. Sign out and sign back in to ensure proper authentication.

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