Business Apps
Videos & Guides
Discover how to use your business apps and portals with the help guides and videos below.
Akixi Call Center Reporting
ProConnect
Call Center
Agent - Enhanced
Reporting
Click below to access the Call Recording portal tutorial or guides
ProConnect
Call Center
Supervisor - Enhanced
Reporting
Click below to access the Call Recording portal tutorial or guides
Broadsoft Thin Client (Being replaced by Akixi Call Center Reporting early Q2 2025)
ProConnect
Call Center
Agent
Click below to access the Call Recording portal tutorial or guides
ProConnect
Call Center
Reports
Click below to access the Call Recording portal tutorial or guides
ProConnect
Call Center
Supervisor
Click below to access the Call Recording portal tutorial or guides
Webex App
SMS/MMS
Reception Client
Receptionist
Client
Click below to access the Call Recording portal tutorial or guides
Business Integrator
Business
Integrator
Click below to access the Call Recording portal tutorial or guides
Advanced Call Reporting
Advanced
Call Reporting
Click below to access the Call Recording portal tutorial or guides
Call Recording - Dubber
ProConnect
Dubber
Recording Portal
Users
Click below to access the Call Recording portal tutorial or guides
Dubber
Recording Portal
Admin
Click below to access the Call Recording portal tutorial or guides
ProConnect
Dubber
Recording Portal
AI Users
Click below to access the Call Recording portal tutorial or guides