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Business Apps

Videos & Guides

Discover how to use your business Apps and portals with the help guides and videos below.

 

Akixi Call Center Reporting

ProConnect

Call Center
Agent - Enhanced
Reporting

Click below to access the Call Recording portal tutorial or guides

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ProConnect

Call Center
Supervisor - Enhanced
Reporting

Click below to access the Call Recording portal tutorial or guides

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Broadsoft Thin Client

ProConnect

Call Center
Agent

Click below to access the Call Recording portal tutorial or guides

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ProConnect

Call Center
Reports

Click below to access the Call Recording portal tutorial or guides

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View Guide

ProConnect

Call Center
Supervisor

Click below to access the Call Recording portal tutorial or guides

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Webex App

ProConnect

Webex
Mobile App
iPhone

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View Guides

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Webex
Mobile App
Android

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ProConnect

Webex
Desktop App
Windows

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ProConnect

Webex
Desktop App
MAC

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SMS/MMS

ProConnect

Texting
with Webex
App

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ProConnect

Texting
with Teams
App

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Microsoft Teams

ProConnect

Microsoft Teams
Desktop App
Windows

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Microsoft Teams
Desktop App
MAC

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ProConnect

Microsoft Teams
Mobile App
iPhone

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ProConnect

Microsoft Teams
Mobile App
Android

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Reception Client

ProConnect

Receptionist
Client

Click below to access the Call Recording portal tutorial or guides

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Business Integrator

ProConnect

Business
Integrator

Click below to access the Call Recording portal tutorial or guides

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Advanced Call Reporting

ProConnect

Advanced
Call Reporting

Click below to access the Call Recording portal tutorial or guides

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Call Recording - Dubber

ProConnect

Dubber
Recording Portal
Users

Click below to access the Call Recording portal tutorial or guides

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View Videos

ProConnect

Dubber
Recording Portal
Admin

Click below to access the Call Recording portal tutorial or guides

View Guide

View Videos

ProConnect

Dubber
Recording Portal
AI Users

Click below to access the Call Recording portal tutorial or guides

View Guide

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Dubber

ProConnect

Dubber -
AI User

Click below to access the Call Recording portal tutorial or guides

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