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Admin Videos - Odin
To start, please select from the categories listed below:
Admin Portal
- Overview - Introduction
- Overview - Login
- Overview - Resetting Passwords
- Overview - Users
- Overview - Auto Attendants
- Overview - Call Centers
- Overview - Hunt Groups
- Overview - Meet-Me Conferencing
- Overview - Holiday Schedules
- Configuring User Features - Introduction
- Configuring User Features - Call Forwarding
- Configuring User Features - Modifying Call Forwarding
- Configuring User Features - Hoteling
- Configuring User Features - Hoteling Host
- Configuring User Features - Hoteling Guest
- Configuring User Features - Do Not Disturb
- Configuring User Features - CCI Anywhere
- Auto Attendants - Introduction
- Auto Attendants - Modifying an Auto Attendant
- Hunt Groups - Introduction
- Hunt Groups - Modifying a Hunt Group
- Hunt Groups - Agents
- Hunt Groups - Profile
- Hunt Groups - Settings
- Hunt Groups - Settings - General
- Hunt Groups - Settings - No Answer
- Hunt Groups - Settings - Not Reachable
- Hunt Groups - Settings - Calling Line ID
- Schedules - Introduction
- Schedules - Add a Schedule
- Schedules - Modify a Schedule
- Music on Hold - Introduction
- Music on Hold - Configuring Music on Hold
- Call Center - Introduction
- Call Center - Modifying a Call Center
- Call Center - Queue Statistics
- Call Center - Advanced Settings
- Call Center - Agents
- Call Center - Announcement
- Call Center - DNIS (Premium Call Center only)
- Call Center - Profile
- Call Center - Routing
- Call Center - Settings
- Call Center - Supervisors
- Call Center - Thresholds
- Call Center - Enterprise Call Center Settings
- Call Center Reports - Introduction
- Call Center Reports - Call Center Agent Report
- Call Center Reports - Call Center Premium Call Records
- Call Park - Introduction
- Call Park - Modify a Call Park Group
- Call Park - Configure Call Park Settings
- Group Night Forwarding - Configure Group Night Forwarding
- Meet-Me Conferencing - Introduction and Feature Details
- Meet-Me Conferencing - Configuring Meet-Me Conferencing
- Receptionist Console - Assigning Users
