Admin Portal

• Get Started
• Introduction
• Login


• Users and Profiles
• Configure Integrated IMP settings
• Reset portal password
• Reset voicemail passcode
• Update user profile
• Update number or extension
• Update E911 information
• Shared call appearance


• User Features
• Enable and modify call forwarding
• Hoteling overview
• Set up hoteling host
• Set up hoteling guest
• Enable do not disturb
• Configure Office anywhere


• Group Services
• Auto Attendant Overview
• Create an auto attendant
• Create and modify a call park group
• Configure call park settings
• Hunt Group Overview
• Create a hunt group
• Modify a hunt group
• Meet-Me Overview
• Configure Meet-Me Conferencing
• Create and modify a music on hold profile
• Configure Group Paging
• Configure Group Night Forwarding


• Call Center
• Call Center Overview
• Modify a Call Center
• Queue Statistics
• Agents
• Announcements
• Routing
• Settings
• Supervisors
• Thresholds
• Advanced settings
• DNIS (Premium Call Center only)
• Profile


• Reports
• Call Center Agent Report
• Call Center Premium Call Records


• Management
• Add a schedule
• Modify a schedule
• Assigning users


• Numbers and Devices
• Activate existing numbers