Home | End Users Hub | Business Apps | Call Center Agent – Enhanced Call Center Reporting Business Apps Hub To start, please Select from the categories listed below: Call Center Agent - Enhanced Call Center Reporting Login – App Guide Reports Overview – App Guide Call Control – App Guide Device Location of Report Row – Agent Your Endpoint Location Sign In/Out of Groups (Call Queues) – App Guide ACD State and Status – App Guide Place Calls – App Guide Answer Calls – App Guide Announced Transfer – App Guide Account Codes – App Guide Call Center Agent - Enhanced Call Center Reporting