Cisco 8800 Series – User Guide

WONDEVELOPERCisco, Help Topics, Phones and Voicemail

Home | answer What you need to know: Learn the basics of using your Cisco 8800 Series desk phone. MENU Introduction 1. Main Functions 2. Placing Calls 3. Answering Calls 4. Call Forward 5. Do Not Disturb 6. Voicemail 7. Call Hold 8. Three-Way Calling 9. Blind Transfer 10. Consulted Transfer 11. Direct Transfer to Voicemail 12. Call History 13. … Read More

Cisco 6800 Series – User Guide

WONDEVELOPERCisco, Help Topics, Phones and Voicemail

Home | answer What you need to know: Learn the basics of using your Cisco 6800 Series desk phone. MENU Introduction 1. Main Functions 2. Placing Calls 3. Answering Calls 4. Call Forward 5. Do Not Disturb 6. Voicemail 7. Call Hold 8. Three-Way Calling 9. Blind Transfer 10. Consulted Transfer 11. Direct Transfer to Voicemail 12. Call History 13. … Read More

Managing Calls from the Call Center

WONDEVELOPERBusiness Apps, Call Center Supervisor, Help Topics

Home | answer What you need to know: This section describes the operations you can perform to make and manage calls. MENU Getting Started 1. Placing Calls, Answer and End Calls 2. Hold or Resume 3. Transfer Calls 4. Manage Conference Calls Getting Started This section describes the operations you can perform to make and manage calls.  Your current calls … Read More