What you need to know: ProConnect’s Business Call Center is a carrier-class communications management product fully integrated that provides Automatic Call Distribution functionality. MENU Reports Overview 1. Reports Overview Select the Reporting tab from the menu to view reports from your existing report library. Agents can only view reports, while supervisors can add, modify, copy, and delete reports. Deleted reports … Read More
Login – Agent – Enhanced Call Center Reporting
What you need to know: ProConnect’s Business Call Center is a carrier-class communications management product fully integrated that provides Automatic Call Distribution functionality. MENU Login 1. Login To access Call Center, go to the following URL: https://consolidated.akixi.com/ Select Sign In. Enter your username and password and click Sign In. Click the menu to access the reporting tab and begin viewing … Read More
- Page 2 of 2
- 1
- 2