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Webinars
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Please click here to learn more about various training options available.
Please make your selection from the available webinars listed below; the link will open in a new window.
Don't forget to check back for upcoming webinars.
Proconnect's Webex:
We invite you to take advantage of learning more about your Webex application by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their Webex application and how it applies to their day to day business.
What will be covered:
This training will cover everything from accessing the application to using it for messaging, meetings, and call control with call pull. Popular topics will include how to manage your voicemail within the application, understanding status, and utilizing the application for collaboration.
Est. Duration. 60 min.
Poly VVX x50 Phone Training:
We invite you to take advantage of learning more about your Poly VVX 250 , 350, or 450 phone by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their Poly VVX 250, 350, or 450 phone.
What will be covered:
This training will cover everything from answering calls to accessing and managing your voicemail. Popular topics will include call park and three way conference calls.
Est. Duration. 60 min.
Admin Portal:
We invite you to take advantage of learning more about your Odin Admin portal by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has access to the admin portal and would like to learn how to utilize their portal and their ProConnect service.
What will be covered:
This training will look at the “My ProConnect” Odin Admin portal where you will learn how to manage users including password resets, voicemail options, and modifying usernames. This session will also look at how to manage different call flow features such as an Auto Attendant, Hunt Group, and a Call Queue.
Est. Duration. 60 min.
Polycom VVX 450 Phone Training:
We invite you to take advantage of learning more about your Webex application by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their Polycom VVX 450 Phone
What will be covered:
This training will cover everything from answering calls to accessing and managing your voicemail. Popular topics will include call park and three way conference calls.
Est. Duration 60 mins
Cisco 6800 & 8800 series Phone Training
We invite you to take advantage of learning more about Control Hub by
joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their Cisco 6851
& 8841 series phone.
What will be covered:
This training will cover everything from answering calls to accessing and
managing your voicemail. Popular topics will include call park and three way
conference calls.
Est. Duration 60 mins
Proconnect's Teams:
We invite you to take advantage of learning more about your Teams application by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their MS Teams application and how it applies to their day to day business.
What will be covered:
This training will cover everything from accessing the application to using it for messaging, meetings, and call controls. Popular topics will include how to manage your voicemail within the application, understanding status, and utilizing the application for collaboration.
Est. Duration. 60 min.
Admin Portal:
We invite you to take advantage of learning more about your Odin Admin portal by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has access to the admin portal and would like to learn how to utilize their portal and their ProConnect service.
What will be covered:
This training will look at the “My ProConnect” Odin Admin portal where you will learn how to manage users including password resets, voicemail options, and modifying usernames. This session will also look at how to manage different call flow features such as an Auto Attendant, Hunt Group, and a Call Queue.
Est. Duration 60 mins
Poly Edge E400 series Phone Training:
We invite you to take advantage of learning more about your Poly Edge 400 series phone by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their Poly Edge 400 series
What will be covered:
This training will cover everything from answering calls to accessing and managing your voicemail. Popular topics will include call park, transfer, and three way conference calls.
Est. Duration 60 mins
Proconnect's Webex:
We invite you to take advantage of learning more about your Webex application by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their Webex application and how it applies to their day to day business.
What will be covered:
This training will cover everything from accessing the application to using it for messaging, meetings, and call control with call pull. Popular topics will include how to manage your voicemail within the application, understanding status, and utilizing the application for collaboration.
Est. Duration. 60 min.
Admin Portal:
We invite you to take advantage of learning more about your Advance Call Reporting Portal (Akixi) by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their Advance Call Reporting (Akixi).
What will be covered:
This training will cover accessing the reporting portal, and how to create real-time and historical reporting for trending desired metrics and analytics. Popular topics will include understanding the various reporting types, scheduling reports, wallboard creation, and setting up thresholds and alerts.
Est. Duration 60 mins
Admin Portal:
We invite you to take advantage of learning more about your Odin Admin portal by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has access to the admin portal and would like to learn how to utilize their portal and their ProConnect service.
What will be covered:
This training will look at the “My ProConnect” Odin Admin portal where you will learn how to manage users including password resets, voicemail options, and modifying usernames. This session will also look at how to manage different call flow features such as an Auto Attendant, Hunt Group, and a Call Queue.
Est. Duration 60 mins
Work from Home Essentials
This training session will support you in navigating your Consolidated Communications services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.
Est. Duration. 60 min.
Work from Home Essentials
This training session will support you in navigating your Consolidated Communications services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.
Est. Duration. 60 min.
Work from Home Essentials
This training session will support you in navigating your Consolidated Communications services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.
Est. Duration. 60 min.
On-Demand Webinars (Previously Recorded)