Image
  • Administrators
    • Getting Started
    • Administrators Hub
    • Admin Portal Guide Library
  • End Users
    • Getting Started
    • End Users Hub
    • User Portal Video Library
    • User Portal Guide Library
  • Business Apps
    • Call Center
    • Broadsoft Thin Client
    • Webex App
    • SMS/MMS
    • Reception Client
    • Business Integrator
    • Advanced Call Reporting
    • Call Recording – Dubber
  • Phones & Voicemail
    • Cisco Phones
    • Poly Phones
    • Voicemail
  • Downloads & Links
  • Webinars
  • Contact Us

Dubber Recording Portal – Admin Guide

Michael HarroldAugust 30, 2023Call Center Supervisor

Dubber is a cloud-based call recording service that enables users to record, save, replay, and interact with their calls. Dubber can be accessed through a web browser or through a mobile app.

Introduction to ProConnect Call Center Supervisor

Michael HarroldJuly 13, 2018Call Center Supervisor

Home | call states What you need to know: ProConnect’s Business Call Center is a carrier-class communications management product fully integrated that provides Automatic Call Distribution functionality. MENU Introduction 1. Getting Started 2. Explore Workspace 3. Logo Pane 4. Call Console 5. Contacts Panel 6. Queued Calls Panel 7. Supervisor Dashboard 8. Call States and Actions Introduction Consolidated ProConnect Business … Read More

Upcoming Events

To learn about all available training options, please click here.

ProConnect's Webex

Thursday, May 8th
at 2:00pm ET (60 min)

 

Register Now

Advanced Call Reporting(Akixi)

Thursday, May 15th
at 2:00pm ET (60 min)

 

Register Now

Admin Portal

Thursday, May 22nd
at 2:00pm ET (60 min)

 

Register Now

Poly Edge E400 Series Phone

Thursday, June 5th
at 2:00pm ET (60 min)

 

Register Now

© 2024 Consolidated Communications. Powered by B-LYNK
  • Home
  • Getting Started
    • Administrator
    • End User
  • Help Topics
    • Administrators
    • Business Apps
    • Phones and Voicemail
  • Downloads & Links
  • Webinars
  • Contact Us