Image
  • Administrators
    • Getting Started
    • Administrators Hub
    • Admin Portal Guide Library
  • End Users
    • Getting Started
    • End Users Hub
    • User Portal Video Library
    • User Portal Guide Library
  • Business Apps
    • Call Center
    • Broadsoft Thin Client
    • Webex App
    • SMS/MMS
    • Reception Client
    • Business Integrator
    • Advanced Call Reporting
    • Call Recording – Dubber
  • Phones & Voicemail
    • Cisco Phones
    • Poly Phones
    • Voicemail
  • Downloads & Links
  • Webinars
  • Contact Us

Texting for ProConnect with Teams

Thomas McClatchieJuly 19, 2024ProConnect Texting with Teams

Home | sms What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Teams. MENU Introduction 1. Overview of Texting Using Teams 2. The Basics Introduction This document provides guidance for users to effectively utilize their Texting app within ProConnect with Teams. Note: Throughout this document, phone numbers may be … Read More

Reporting

Thomas McClatchieFebruary 22, 2024ProConnect Texting with Webex App

Home | sms What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Reporting on your Texting application 1. Reporting on your Texting application Access the Reports menu to review messaging activity. Click Reports. Click image for large view Select a Year and Month to analyze. The … Read More

Managing Contacts and Group Lists

Thomas McClatchieFebruary 22, 2024ProConnect Texting with Webex App

Home | sms What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Managing Contacts and Group Lists 1. Basics of Contact and Group Lists and Creation You can create and manage contacts beyond adding a single phone number. The Contacts tab displays an alphabetical list of … Read More

Sending an SMS or MMS Message

Thomas McClatchieFebruary 21, 2024ProConnect Texting with Webex App

Home | sms What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Sending a SMS or MMS Text Message 1. Sending a SMS or MMS Text Message You can send and receive text messages directly in Webex. Tap the Plus icon in the bottom right of … Read More

Settings

Thomas McClatchieFebruary 21, 2024ProConnect Texting with Webex App

Home | sms What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Adjust your Texting notification settings 2. Setting your Webex notification settings 3. Set your SYSTEM notification settings 1. Adjust your Texting notification settings. Login to your Webex client application. Access your sidebar texting app … Read More

Activate the notifications BOT in Webex

Thomas McClatchieFebruary 21, 2024ProConnect Texting with Webex App

Home | sms What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Activate the notifications BOT in Webex 1. Activate the notifications BOT in Webex. Open Webex and sign in. Your admin should have added the sidebar Texting app to your account. Click image for large … Read More

Introduction to ProConnect Texting with Webex App

Thomas McClatchieFebruary 21, 2024ProConnect Texting with Webex App

Home | sms What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU Introduction 1. Overview of Texting Using Webex 2. Prerequisites Introduction This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. NOTE: Throughout this document, phone numbers have been intentionally … Read More

Upcoming Events

To learn about all available training options, please click here.

ProConnect's Webex

Thursday, May 8th
at 2:00pm ET (60 min)

 

Register Now

Advanced Call Reporting(Akixi)

Thursday, May 15th
at 2:00pm ET (60 min)

 

Register Now

Admin Portal

Thursday, May 22nd
at 2:00pm ET (60 min)

 

Register Now

Poly Edge E400 Series Phone

Thursday, June 5th
at 2:00pm ET (60 min)

 

Register Now

© 2024 Consolidated Communications. Powered by B-LYNK
  • Home
  • Getting Started
    • Administrator
    • End User
  • Help Topics
    • Administrators
    • Business Apps
    • Phones and Voicemail
  • Downloads & Links
  • Webinars
  • Contact Us