Home | Configuring | Page 2 MENU How do I change the default Music on Hold? How Do I Change the Default Music on Hold? You can assign and configure the music your callers hear when they are placed on hold. You can use the default system music or customized Music On-Hold. To change the default music on hold at … Read More
Admin Portal – Loki – Auto Attendants
Home | Configuring | Page 2 MENU Introduction 1. Configuring Auto Attendant Settings 2. Record Custom Greeting (Prior to Install) 3. Editing Dialing Menu Options Introduction The Auto Attendant is used to route calls to various destinations, employees within your company, specific groups of employees, voicemail, or other outside numbers – without the assistance of an operator or receptionist. They … Read More
Admin Portal – Loki – Configuring User Features
Home | Configuring | Page 2 MENU Introduction 1. Call Forwarding 2. Do Not Disturb 3. CCI Anywhere 4. Voicemail to Email 5. Additional User Settings Introduction Within the Admin Portal, you can configure or set up several features for users in your company. This guide covers the following topics related to configuring user features. 1. Call Forwarding From the … Read More
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