Home | Getting Started | Page 3 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Reporting on your Texting application 1. Reporting on your Texting application Access the Reports menu to review messaging activity. Click Reports. Click image for large view Select a Year and … Read More
Managing Contacts and Group Lists
Home | Getting Started | Page 3 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Managing Contacts and Group Lists 1. Basics of Contact and Group Lists and Creation You can create and manage contacts beyond adding a single phone number. The Contacts tab displays … Read More
Sending an SMS or MMS Message
Home | Getting Started | Page 3 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Sending a SMS or MMS Text Message 1. Sending a SMS or MMS Text Message You can send and receive text messages directly in Webex. Tap the Plus icon in … Read More
Settings
Home | Getting Started | Page 3 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Adjust your Texting notification settings 2. Setting your Webex notification settings 3. Set your SYSTEM notification settings 1. Adjust your Texting notification settings. Login to your Webex client application. Access … Read More
Activate the notifications BOT in Webex
Home | Getting Started | Page 3 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU 1. Activate the notifications BOT in Webex 1. Activate the notifications BOT in Webex. Open Webex and sign in. Your admin should have added the sidebar Texting app to your account. … Read More
Introduction to ProConnect Texting with Webex App
Home | Getting Started | Page 3 What you need to know: This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. MENU Introduction 1. Overview of Texting Using Webex 2. Prerequisites Introduction This document provides guidance for users to effectively utilize their Texting app within ProConnect with Webex. NOTE: Throughout this document, phone … Read More
Business Integrator for Mac – Using Business Integrator
Home | Getting Started | Page 3 What you need to know: The Business Integrator client integrates your Consolidated ProConnect service with a variety of business applications to provide a more effective and intuitive work environment for your team. MENU Introduction 1. Download and Install 2. Login 3. Guided Tour 4. Initial Configuration Place Calls There are multiple ways to … Read More
Business Integrator for Mac – Getting Started
Home | Getting Started | Page 3 What you need to know: The Business Integrator client integrates your Consolidated ProConnect service with a variety of business applications to provide a more effective and intuitive work environment for your team. MENU Introduction 1. Download and Install 2. Login 3. Guided Tour 4. Initial Configuration Introduction Use Business Integrator to easily manage … Read More
Dubber Recording Portal – Admin Guide
Dubber is a cloud-based call recording service that enables users to record, save, replay, and interact with their calls. Dubber can be accessed through a web browser or through a mobile app.
Business Integrator – Getting Started
Home | Getting Started | Page 3 What you need to know: The Business Integrator client integrates your Consolidated ProConnect service with a variety of business applications to provide a more effective and intuitive work environment for your team. MENU Introduction 1. Download and Install 2. Login 3. Guided Tour 4. Initial Configuration Introduction Use Business Integrator to easily manage … Read More