ProConnect Webex – Desktop – Getting Started

Rick OrtizBusiness Apps, Help Topics, UC-One Desktop

Home | Uncategorized | Help Topics | Business Apps MENU Introduction 1. Download and Install 2. Signing In 3. Signing Out Introduction Webex is an all-in-one business communication app that includes a rich feature set, including placing and receiving audio and video calls with colleagues. This article provides instructions for how to download, install, sign in, and sign out of … Read More

ProConnect Webex – Mobile – Getting Started

Sarry SanBusiness Apps, Help Topics, UC-One Desktop

Home | Uncategorized | Help Topics | Business Apps MENU Introduction 1. Download and Install 2. Signing In 3. Signing Out Introduction The Webex mobile app is optimized for business messaging and calling. Webex keeps professionals fully connected to the workplace with easy access to people and information from their smartphones. This guide will take you through the steps for … Read More

ProConnect UC-One Desktop – Getting Started

Sarry SanBusiness Apps, Help Topics, UC-One Desktop

Home | Uncategorized | Help Topics | Business Apps MENU Getting Started 1. Download and Install (Windows) 2. Download and Install (MAC) 3. Signing In 4. Signing Out Introduction The desktop client is an application that includes a rich feature set, including placing and receiving audio and video calls with colleagues. This article provides instructions for how to download, install, … Read More

ProConnect UC-One Android – Transfer and Conference Calls

WONDEVELOPERBusiness Apps, Help Topics, UC-One Android

Home | Uncategorized | Help Topics | Business Apps MENU Introduction 1. Blind Transfer 2. Attended Transfer 3. Three-Way Conference Call Introduction This guide provides details on the following call options for transferring calls and initiating three-way conference calls using your ProConnect mobile application. 1. Blind Transfer If you are on an active call, you can perform a Blind (or … Read More

ProConnect UC-One Android – Call Pull and Call on Hold

WONDEVELOPERBusiness Apps, Help Topics, UC-One Android

Home | Uncategorized | Help Topics | Business Apps MENU 1. Call Pull 2. Call on Hold 1. Call Pull The Call Pull feature allows you to continue a conversation that has already been initiated on your desktop ProConnect application to your mobile application. To pull a call, open the main menu and tap Pull Call. The call will move … Read More

ProConnect UC-One Android – My Room

WONDEVELOPERBusiness Apps, Help Topics, UC-One Android

Home | Uncategorized | Help Topics | Business Apps MENU Introduction 1. Host a My Room Session 2. Join a Colleague’s My Room Session Introduction My Room is a collaboration tool used to perform group chat, initiate a conference call or video call using a conference bridge, or to perform desktop sharing with multiple people. This guide will take you … Read More

ProConnect UC-One Android – Contact Group, Group Chat and Announcement

WONDEVELOPERBusiness Apps, Help Topics, UC-One Android

Home | Uncategorized | Help Topics | Business Apps MENU Introduction 1. Contact Group 2. Group Chat Introduction This guide provides the steps for creating a contact group and initiating group chats and announcements. 1. Contact Group ProConnect mobile allows you to create Contact Groups. These might represent groups of users you frequently contact.  For example, you could create a … Read More

ProConnect UC-One Android – Voice Call

WONDEVELOPERBusiness Apps, Help Topics, UC-One Android

Home | Uncategorized | Help Topics | Business Apps Introduction ProConnect allows you to place and receive business calls over the cellular network using your business phone number. This guide provides you options for how to place a call using your ProConnect mobile application. Place a Voice Call To place a voice call using your ProConnect mobile application, follow these … Read More

ProConnect UC-One Android – Chat Messages

WONDEVELOPERBusiness Apps, Help Topics, UC-One Android

Home | Uncategorized | Help Topics | Business Apps Introduction ProConnect helps you stay in touch with colleagues using chat, for quick interactions when it’s not convenient to talk. This guide will take you through the steps for sending and receiving chat messages with your ProConnect mobile application. Send and Receive Chat Messages To initiate a chat message to another … Read More