Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. Call Pull 1. Call Pull With Call Pull, you can pull active calls from your desk phone to your Webex app, or vice versa. This feature is helpful when switching between devices, while on the go, at home, or in the office. To pull a … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. Call Pickup 1. Call Pickup The Call Pickup feature allows you to answer a call on behalf of another group member who isn’t available. While an incoming call is ringing your deskphone, select Call Pickup in the footer of the Webex App. Choose the appropriate … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU Introduction 1. Download and Install 2. Signing In 3. Signing Out Introduction Webex is an all-in-one business communication app that includes a rich feature set, including placing and receiving audio and video calls with colleagues. This article provides instructions for how to download, install, sign in, … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. Joining a Meeting 2. Join a Meeting from Your Spaces List 1. Joining a Meeting You can join a meeting from your computer, mobile device, phone, or a video system. To join a meeting: Open your email invite. Click Join. Note: If you don’t want … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. How to Start a Meeting 2. Adding Participants 1. Starting a Meeting If you have a Standard or Premium Webex Package (Executive or Meetings Plus ProConnect seat), you can meet in your Cisco Webex Personal Room. Go to Meetings, by selecting the meeting icon. Choose … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. Advanced Call Settings 2. Incoming Calls 3. Do Not Disturb 4. Call Forwarding 5. Sequential Ring 6. Outgoing Calls 1. Advanced Call Settings Advanced Call Settings allows you to set additional preferences for your phone system.  Click on Call Settings. Click image for large view … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. Making a Conference Call 1. Making a Conference Call To initiate a Conference Call from an active call: Select More. Select Conference. Enter a phone number or type the name of the recipient, Proceed to choose whether you want to make it an Audio or … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. Transferring Calls 1. Transferring Calls If you are on an active call, you can perform a semi-attended or an attended transfer to another contact within the Company Directory or any other number you dial via the Keypad. While you’re on a phone call, select More. … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. Placing Calls on Hold 1. Placing Calls on Hold While on a phone call, select More. Select Hold. After you put the call on hold, your spaces list shows that it’s on hold. To go back to your held call: Select it from the spaces … Read More

Home | Help Topics | Business Apps | Webex Desktop App – MAC MENU 1. Placing Voice or Videos Calls 1. Placing Voice or Video Calls To make a call using the dialpad: Click on the phone icon. Enter a phone number in the dialpad. Then choose whether you want to make it an Audio or Video call. Note: Webex … Read More