Home | conference | Page 4 MENU Introduction 1. Do Not Disturb Introduction When Do Not Disturb is enabled, this feature will give all incoming calls and notifications the busy treatment. Optionally, you can enable a Ring Reminder to play a brief tone on your desktop phone when you receive incoming calls. 1. Do Not Disturb To enable Do Not … Read More
ProConnect User Portal – Call Forwarding No Answer
Home | conference | Page 4 MENU Introduction 1. Call Forwarding No Answer Introduction Call forwarding is a phone management feature that helps you to redirect or forward incoming calls to an alternate number. It is commonly used to forward calls from an office phone to a user’s cell or home phone, or a colleague’s number. Call Forwarding No Answer … Read More
ProConnect User Portal – Call Forwarding Busy
Home | conference | Page 4 MENU Introduction 1. Call Forwarding Busy Introduction Call forwarding is a phone management feature that helps you to redirect or forward incoming calls to an alternate number. It is commonly used to forward calls from an office phone to a user’s cell or home phone, or a colleague’s number. Call Forwarding Busy forwards calls … Read More
ProConnect User Portal – Call Forward Always
Home | conference | Page 4 MENU Introduction 1. Call Forward Always Introduction Call forwarding is a phone management feature that helps you to redirect or forward incoming calls to an alternate number. It is commonly used to forward calls from an office phone to a user’s cell or home phone, or a colleague’s number. Call Forward Always forwards all … Read More
Yealink T46S – User Guide
Home | conference | Page 4 What you need to know: MENU Introduction 1. Main Functions 2. Placing and Receiving Calls 3. Hold 4. Call Transfer 5. Three-Way Conference Call 6. Do Not Disturb 7. Call Forwarding 8. Call Park and Retrieve 9. Adding Contacts to Directory 10. Voicemail Setup 11. Voicemail Access 12. Call History 13. Bluetooth Connectivity Introduction … Read More
Poly VVX 501 and VVX 601 – User Guide
Home | conference | Page 4 What you need to know: Learn the basics of using your Poly VVX 501/601 desk phone. MENU Introduction 1. Touchscreen 2. Lines View and Home View 3. Feature Keys 4. Placing and Receiving Calls 5. Hold and Resume 6. Call Transfer 7. Three-Way Conference Call 8. Do Not Disturb 9. Call Forwarding 10. Call … Read More
Yealink T48S – User Guide
Home | conference | Page 4 What you need to know: MENU Introduction 1. Main Functions 2. Placing and Receiving Calls 3. Call Transfer 4. Three-Way Conference Call 5. Call Park and Retrieve 6. Call Forwarding 7. Voicemail Setup 8. Voicemail Access 9. Call History 10. Ring Type 11. Basic Phone Settings Introduction The following topics will help you with … Read More
Yealink T42S – User Guide
Home | conference | Page 4 What you need to know: MENU Introduction 1. Main Functions 2. Placing and Receiving Calls 3. Call Transfer 4. Three-Way Conference Call 5. Call Park and Retrieve 6. Call Forwarding 7. Voicemail Setup 8. Voicemail Access 9. Call History 10. Ring Type 11. Basic Phone Settings Introduction The following topics will help you with … Read More
Managing Calls from the Call Center
Home | conference | Page 4 What you need to know: This section describes the operations you can perform to make and manage calls. MENU Getting Started 1. Placing Calls, Answer and End Calls 2. Hold or Resume 3. Transfer Calls 4. Manage Conference Calls Getting Started This section describes the operations you can perform to make and manage calls. … Read More
Managing Calls – Agent
Home | conference | Page 4 What you need to know: This section describes the operations you can perform to make and manage calls. MENU Getting Started 1. Placing, Answer and End Calls 2. Hold or Resume 3. Transfer Calls 4. Manage Conference Calls 5. Escalate Calls Getting Started This section describes the operations you can perform to make and … Read More