Home | forwarding | Page 3 MENU Introduction 1. Call Forwarding 2. Do Not Disturb 3. CCI Anywhere 4. Voicemail to Email 5. Additional User Settings Introduction Within the Admin Portal, you can configure or set up several features for users in your company. This guide covers the following topics related to configuring user features. 1. Call Forwarding From the … Read More
Poly VVX 501 and VVX 601 – User Guide
Home | forwarding | Page 3 What you need to know: Learn the basics of using your Poly VVX 501/601 desk phone. MENU Introduction 1. Touchscreen 2. Lines View and Home View 3. Feature Keys 4. Placing and Receiving Calls 5. Hold and Resume 6. Call Transfer 7. Three-Way Conference Call 8. Do Not Disturb 9. Call Forwarding 10. Call … Read More
Yealink T48S – User Guide
Home | forwarding | Page 3 What you need to know: MENU Introduction 1. Main Functions 2. Placing and Receiving Calls 3. Call Transfer 4. Three-Way Conference Call 5. Call Park and Retrieve 6. Enhanced Call Park 7. Call Forwarding 8. Voicemail Setup 9. Voicemail Access 10. Call History 11. Ring Type 12. Basic Phone Settings Introduction The following topics … Read More
Yealink T42S – User Guide
Home | forwarding | Page 3 What you need to know: MENU Introduction 1. Main Functions 2. Placing and Receiving Calls 3. Call Transfer 4. Three-Way Conference Call 5. Call Park and Retrieve 6. Enhanced Call Park 7. Call Forwarding 8. Voicemail Setup 9. Voicemail Access 10. Call History 11. Ring Type 12. Basic Phone Settings Introduction The following topics … Read More
Managing Queued Calls
Home | forwarding | Page 3 What you need to know: This article provides details on Call Center Supervisor’s capabilities. MENU 1. Queued Calls Pane 2. Monitoring Agents 3. Silently Monitoring 4. Changing Agent’s ACD States 5. Supervisor Barge-In 6. Managing Queues 7. Retrieving Calls from Queues 8. Night Service & Forced Forwarding 9. DNIS and Priority Queuing 1. Queued … Read More