ProConnect UC-One iPhone – Call Pull and Call on Hold

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | call | Page 3 MENU 1. Call Pull 2. Call on Hold 1. Call Pull The Call Pull feature allows you to continue a conversation that has already been initiated on your desktop ProConnect application to your mobile application. To pull a call, open the main menu and tap Pull Call. The call will move from your ProConnect … Read More

ProConnect UC-One iPhone – My Room

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | call | Page 3 MENU Introduction 1. Host a My Room Session 2. Join a Colleague’s My Room Session Introduction My Room is a collaboration tool used to perform group chat, initiate a conference call or video call using a conference bridge, or to perform desktop sharing with multiple people. This guide will take you through the steps … Read More

ProConnect UC-One iPhone – Voice Call

WONDEVELOPERBusiness Apps, Help Topics, UC-One iPhone

Home | call | Page 3 Introduction ProConnect allows you to place and receive business calls over the cellular network using your business phone number. This guide provides you options for how to place a call using your ProConnect mobile application. Place a Voice Call To place a voice call using your ProConnect mobile application, follow these steps: Tap the … Read More

Polycom VVX 501 and VVX 601 – User Guide

WONDEVELOPERHelp Topics, Phones and Voicemail

Home | call | Page 3 What you need to know: Learn the basics of using your Polycom VVX 501/601 desk phone. MENU Introduction 1. Touchscreen 2. Lines View and Home View 3. Feature Keys 4. Placing and Receiving Calls 5. Hold and Resume 6. Call Transfer 7. Three-Way Conference Call 8. Do Not Disturb 9. Call Forwarding 10. Call … Read More

ProConnect UC-One Desktop – Call on Hold and Call Park

WONDEVELOPERBusiness Apps, Help Topics, UC-One Desktop

Home | call | Page 3 MENU 1. Placing a Call on Hold 2. Parking and Retrieving Calls 1. Placing a Call on Hold To place an active call on Hold, from the main window select Hold Call.  To resume, select Unhold Call. Click image for large view 2. Parking and Retrieving Calls The Call Park and Call Retrieve features … Read More

ProConnect UC-One Desktop – Configuring Options

WONDEVELOPERBusiness Apps, Help Topics, UC-One Desktop

Home | call | Page 3 MENU Getting Started 1. Accessing Options Menu 2. General Options 3. Audio/Video Options 4. Incoming Call Options 5. Outgoing Call Options 6. Voicemail Options 7. Services Options 8. Integration Options* 9. Advanced Options Introduction The Options menu is where you can make configuration changes to the desktop app. This article gives an overview of … Read More

ProConnect UC-One Desktop – Transferring Calls and Conference Calls

WONDEVELOPERBusiness Apps, Help Topics, UC-One Desktop

Home | call | Page 3 MENU 1. Blind Transfer 2. Attended Audio Transfer 3. Conference Calls 1. Blind Transfer If you are on an active call, you can perform a Blind (or unannounced) Transfer to another contact within the company directory or an ad-hoc number. To do this while on an active call from the communication window select the … Read More

ProConnect UC-One Desktop – Making Desk Phone Calls and Pulling Calls

WONDEVELOPERBusiness Apps, Help Topics, UC-One Desktop

Home | call | Page 3 MENU 1. Making Calls from the Desk Phone 2. Pulling Calls 1. Making Calls from the Desk Phone To make a call from your desk phone using the application, select the calls icon, enter the number you wish to call and press the Other Device icon. An incoming call will ring your office phone. … Read More

ProConnect UC-One Desktop – Accessing Communication History and Voicemail

WONDEVELOPERBusiness Apps, Help Topics, UC-One Desktop

Home | call | Page 3 MENU Getting Started 1. Accessing Communication History 2. Accessing Voicemail Introduction Use this guide to understand how to access your Communication History and Voicemail and the functions available. 1. Accessing Communication History Your Communication History includes your voice and video call history and voicemails. To access your Communication History, select the Call History icon … Read More

Yealink T42S – User Guide

WONDEVELOPERHelp Topics, Phones and Voicemail

Home | call | Page 3 What you need to know: MENU Introduction 1. Main Functions 2. Placing and Receiving Calls 3. Call Transfer 4. Three-Way Conference Call 5. Call Park and Retrieve 6. Call Forwarding 7. Voicemail Setup 8. Voicemail Access 9. Call History 10. Ring Type 11. Basic Phone Settings Introduction The following topics will help you with … Read More