Home | conference | Page 3 MENU Introduction 1. Call Notify 2. Adding Criteria Introduction Call Notify contacts you by email when incoming calls match your pre-defined criteria. This can be a list of up to 12 phone numbers, a specified time schedule, or a specified holiday schedule. The criteria can be combined, such as an incoming call from this … Read More

Home | conference | Page 3 MENU Introduction 1. Call Forwarding Selective 2. To Configure Call Forwarding Selective 3. Adding Criteria Introduction Call Forwarding Selective allows you to forward specific calls matching your pre-defined criteria to a different phone number. This criterion can be a list of up to 12 phone numbers, a specified time schedule, or a specified holiday … Read More

Home | conference | Page 3 MENU Introduction 1. Anonymous Call Rejection 2. To Enable Anonymous Call Rejection Introduction Call Forwarding Not Reachable allows you to forward all of your incoming calls to a different phone number when your device is not accessible.  Your calls will be automated forwarded to the number provided until the device becomes available again. 1. … Read More

Home | conference | Page 3 MENU Introduction 1. Anonymous Call Rejection 2. To Enable Anonymous Call Rejection Introduction Anonymous Call Rejection allows you to reject calls that have blocked the display of their number. In other words, if the caller is presented as anonymous, the call is rejected. When activated, your phone does not ring, and the caller is … Read More

Home | conference | Page 3 MENU Introduction 1. Alternate Numbers Introduction The Alternate Numbers service allows a user to have up to ten alternate phone numbers in addition to the main phone number and to assign one of four distinctive ring patterns to each alternate number. In addition, a distinctive call waiting tone is associated with each distinctive ring … Read More

Home | conference | Page 3 MENU Introduction 1. User Profile Introduction Your User Profile is a collection of settings and information associated with your user account. 1. User Profile From the user dashboard, locate and click on User Profile to access your user information. The User Profile will appear. Here you will see all your user information. You can … Read More

Home | conference | Page 3 MENU Introduction 1. User Schedules 2. Adding Schedules Introduction You can create user schedules for various service features that may require them. You have the ability to create regular time schedules or holiday schedules. 1. User Schedules From the user dashboard, locate and click the User Schedules tab in the left-hand navigation bar. The … Read More

Home | conference | Page 3 MENU Introduction 1. Password 2. Passcode Introduction You can reset your password and passcode from the user portal and also reset your password from the login page. 1. Password Reset Password from Login From the login screen, select the Forgot Password? option. Enter your username. Enter your email address. Note: The email address you … Read More

Home | conference | Page 3 MENU Introduction 1. Set Up Office Anywhere Introduction CCI Anywhere (sometimes simply called “Anywhere”) is a Mobility feature that allows calls placed to a user’s office phone to ring any phone(s) set up under the “Anywhere” feature. Most users designate their mobile phone as their “Anywhere phone.” 1. Set Up Office Anywhere From the … Read More

Home | conference | Page 3 MENU Introduction 1. To Enable Hoteling Guest Introduction Hoteling Guest allows a user to associate their service profile with a Hoteling Host user. This enables the guest user to use the host’s device with the guest user’s service profile. This feature is useful for transient employees. 1. To Enable Hoteling Guest: From the main dashboard, … Read More