Polycom VVX 250/350/450 – User Guide

Rick OrtizHelp Topics, Phones and Voicemail

Home | resume What you need to know: Learn the basics of using your Polycom VVX 250/350/450 desk phone. MENU Introduction 1. Phone Overview 2. Lines View 3. Home View 4. Feature Keys 5. Placing Calls 6. Answering Calls 7. Hold 8. Mute 9. Call Transfer 10. Three-Way Conference Call 11. Do Not Disturb 12. Call Forwarding 13. Call Park … Read More

Voicemail – Guide

Thomas McClatchieHelp Topics, Phones and Voicemail, Polycom

Home | resume What you need to know: Learn the basics of using Voicemail on your desk phone. MENU Introduction 1. How to Access your Voicemail 2. Accessing your Voicemail from Outside the Office 3. Voicemail Options Introduction This guide is to help end-users configure their voicemail for the first time. 1. How to Access your Voicemail To access your … Read More

Polycom Trio 8500 – User Guide

Thomas McClatchieHelp Topics, Phones and Voicemail, Polycom

Home | resume What you need to know: Learn the basics of using your Polycom Trio 8500 phone. MENU Introduction 1. TRIO Hardware 2. The Touchscreen 3. Screens 4. Placing Calls 5. Placing Calls via Bluetooth 6. Answering Calls 7. Placing Calls on Hold and Resuming Calls from Hold 8. Initiating Conference Calls 9. Performing a Blind Transfer 10. Performing … Read More

Polycom VVX 311 and VVX 411 – User Guide

WONDEVELOPERHelp Topics, Phones and Voicemail, Polycom

Home | resume What you need to know: Learn the basics of using your Polycom VVX 311/411 desk phone. MENU Introduction 1. Phone Views 2. Feature Keys 3. Entering Data 4. About Calls 5. Placing Calls 6. Answering Calls 7. Ending Calls 8. Hold and Resume 9. Call Transfer 10. Call Park and Retrieve 11. Phone to Phone Intercom 12. … Read More

Polycom VVX 501 and VVX 601 – User Guide

WONDEVELOPERHelp Topics, Phones and Voicemail

Home | resume What you need to know: Learn the basics of using your Polycom VVX 501/601 desk phone. MENU Introduction 1. Touchscreen 2. Lines View and Home View 3. Feature Keys 4. Placing and Receiving Calls 5. Hold and Resume 6. Call Transfer 7. Three-Way Conference Call 8. Do Not Disturb 9. Call Forwarding 10. Call Park 11. Call … Read More

Managing Calls from the Call Center

WONDEVELOPERBusiness Apps, Call Center Supervisor, Help Topics

Home | resume What you need to know: This section describes the operations you can perform to make and manage calls. MENU Getting Started 1. Placing Calls, Answer and End Calls 2. Hold or Resume 3. Transfer Calls 4. Manage Conference Calls Getting Started This section describes the operations you can perform to make and manage calls.  Your current calls … Read More

Managing Calls – Agent

WONDEVELOPERBusiness Apps, Call Center Agent, Help Topics

Home | resume What you need to know: This section describes the operations you can perform to make and manage calls. MENU Getting Started 1. Placing, Answer and End Calls 2. Hold or Resume 3. Transfer Calls 4. Manage Conference Calls 5. Escalate Calls Getting Started This section describes the operations you can perform to make and manage calls. Your … Read More